Nationwide Field POS System Support
Minimize downtime and maximize profits with same day troubleshooting services.
Some of the issues restaurant and retail operators face on a daily basis can’t be fixed remotely, but can’t afford a delay in response either. For the issues that require in-person assistance, ReSource Point of Sale provides nationwide coverage to troubleshoot and repair POS hardware, software, and IT infrastructure issues.
Access to national field POS system support and same day replacements or onsite technician assistance is only a phone call or online request away when needed. Our expert team of field technicians is standing by for immediate dispatch.
At-A-Glance
Robust mobile fleet in metro areas
Tailored support services available onsite
Minimal costly downtime
Guaranteed resolution in 4 hours or less
How it works.
Onsite support services like tech and hardware replacement are available nationwide to all of our customers. Once you place a field support request, a bench-certified tech will head out to your location ready to help. Just like in every other stage of the solution lifecycle, support in the field is personalized to your needs, and your onsite tech will work with you to customize a support program and SLA that fit your requirements.
In our clients’ words.
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“Without Resource POS we wouldn’t have been able to upgrade our legacy system in over 100 venues in a timely manner, and with continued support we can open a new store with ease! Their professional team helped make every upgrade seamless.”
— Daniel Moen | Retail Systems Manager | Event Network
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How can we help you?
Allow us to put our commitment to client success to work for your business.