Policies & Procedures


Return Policy & Procedures
•All items must be returned or in route with tracking within 10 business days after your RMA request has been approved
•RPOS will credit or refund your account after the item(s) have been received
•Replacement(s) will be shipped once the original item(s) have been returned
•Pack and seal your return with packing materials and be sure to pack items in the matter that will protect them in transit, damaged items will be rejected
•Please include RMA number on package to ensure your return will be checked in and processed quickly
Return Policy & Procedures
•Pack and seal your return with packing materials and be sure to pack items in a manner that will protect them in transit.
•Please reference RMA # on the package to ensure your repair order is processed quickly.
•We recommend you record your tracking number for reference and provide to RPOS to be tracked on its delivery route.
Return Policy & Procedures
•Pack and seal your return in the original box with packing materials and be sure to pack items in a manner that will protect them in transit; damaged items will be billed.
•Please include the RMA # on the package to ensure your return will be processed quickly.
•RPOS will credit or refund your account after the item(s) have been received.
•All items must be returned or en route within 10 calendar days of receiving your replacement hardware or you will be billed for the replacement. We recommend you record your tracking number for reference.
Return Policy & Procedures
•You will receive a prepaid label in the box with your replacement; please use this to ship the hardware back.
•Pack and seal your return in the original box with packing materials and be sure to pack items in a manner that will protect them in transit; damaged items will be billed.
•Please include the RMA # on the package to ensure your return will be processed quickly.
•All items must be returned or en route within 10 calendar days of receiving your replacement hardware or you will be billed for the replacement. We recommend you record your tracking number for reference.
Return Policy & Procedures
•You will receive a prepaid label in the box with your replacement; please use this to ship the hardware back.
•Pack and seal your return in the original box with packing materials and be sure to pack items in a manner that will protect them in transit; damaged items will be billed.
•Please include the RMA # on the package to ensure your return will be processed quickly.
•All items must be returned or en route within 10 calendar days of receiving your replacement hardware or you will be billed for the replacement. We recommend you record your tracking number for reference.

The information you share with ReSource Point of Sale allows us to provide the products and services you need and want while giving you the very best customer experience.

We will not sell or rent your personal information. We may share your personal information in limited circumstances, such as to conduct our business, when legally required, or with your consent. We will not share your personal information outside of company, except in the following circumstances:

Service Providers
We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our products and services. We require our service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or Walmart maintain facilities.

Legal Requirements and Protection of Our Company and Others
We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of ReSource Point of Sale, our customers, our associates, or other persons. Examples include:

Protecting the health or safety of customers;
Identifying and addressing fraud or financial risk;
Responding to a search warrant or other valid legal inquiry; and
Responding to an investigative body in the case of a breach of an agreement or violation of law.

Business Transfers
In the event that all or a part of our business is merged, sold or reorganized (including transfers made as a part of insolvency or bankruptcy proceedings), personal information about you could be shared with the successor business. We will use reasonable measures to help ensure that any successor treats your information in accordance with this Policy.

With Your Consent
In any circumstance other than those described above, we will ask for your affirmative consent before we share your personal information outside of our corporate family of companies, and we also will not sell or rent your personal information.